FAQ
Our turnaround time to process your item is within 5-10 days of receiving your order (this does not include Shipping time). Once the item has been processed shipping times will vary depending on your location.
We are located in Ontario Canada and we ship using Canada Post or Purolator (Express shipping). DUe to Covid-19 there have been some delays with both these services but we will do our best to keep you informed and will supply you with a tracking number as soon as your item has been shipped.
Right now we are offering local, contactless delivery within stratford oN.
We do our best to have items in our customers hands within 3 weeks or less (Including Processing and Shipping).
If you change your mind or are not satisfied with your purchase you can absolutely Return it oR EXCHANGE IT! our return/exchange policy lasts 15 days. to be eligible for a return, your item(s) must be in unworn, unwashed and original condition that you received it. Shipping costs are non-refundable.you will be responsible for paying your own shipping costs for returning/exchanging your item.
Refunds (if applicable)
once your RETURN is INSPECTED, we will send you an email to notify you that we have received your returned item and of the approval or rejection of your exchange/refund. If you are approved, then your refund will be processed, and a credit applied to your original form of payment within 3 – 6 business days.
note: If you are shipping an item over $75, you should consider a trackable shipping service. We don’t guarantee or cannot be held responsible for lost or stolen items.
we care about the environment and are very conscious of the clothing we are printing on. our wholesaler is located in canada but our apparel is made by an amazing company based out of lA. Their mandate is eco-friendly process. Their three pillars are water reduction, energy reduction and they strive to be virtually zero waste.
WATER REDUCTION: By using newer, more efficient dye machines, they use 7x less water than the average for clothing manufacturers, saving 24 million gallons a week. Any water they do use goes through a filtration system that allows it to be recycled.
ENERGY REDUCTION: they are a green company through and through – taking every opportunity they can to reduce their co2 emissions. at their headquarters they use solar energy to power the sewing and cutting facilities, motion-sensor LED lighting and skylights throughout each building, and electric car charging stations to encourage their employees to go green.
VIRTUALLY ZERO WASTE: their manufacturing facilities and LA Headquarters produce almost no landfill because they recycle pretty much everything that can’t be turned into a tee. they’ve optimized their cutting to reduce plastic use, and excess fabric is recycled into a number of things like baby bibs or stuffing for upholstery. they try to Let nothing go to waste!
***new fall line… exciting things coming for us for our fall line-up of clothes. we have found a canadian distributor. they are 100% Canadian and sweatshop free. All of their products are knit, dyed, cut and sewn on Canadian soil. their mandate is canadian made, socially conscious apparel. we will be CARRYING their line of sweatpants, crewneck sweatshirts and tank tops.
our upCYCLE collection is comprised of items we have sourced from second hand stores. We have fabric for our pet line of bandanas, (dyed, sewn and screen printed at our home studio). we have also sourced second hand, vintage graphic tees and blanks. these are all one of a kind items, in excellent used condition. they are all sold as is and any defects will be described in the listing.
You can currently only purchase our apparel online, through our website. We will update you as our clothing becomes available in stores. Feel free to join our W+S community to receive all our shop updates. JOIN NOW!
At this time we do not offer any customization. But we may in the future. Feel free to reach out if this is something you are interested in. CONTACT US!
We are extremely interested in both of these opportunities. Please contact us and we will respond within 1-3 business days. CONTACT US HERE!